Frequently asked questions

Add the product to your cart and complete checkout. Before you pay, review the address and shipping method.

That model does not have a confirmed price yet, and online purchase stays off until the price is approved.

From the compare page or compare buttons in the list, place up to three models side by side.

Selected products carry a 24-month warranty line. Confirm it on each product page.

On the warranty page you can try a sample serial. The live service system is not connected yet.

The 24-month warranty line applies to selected ProMagic products and is not separately confirmed for every SKU. This text is not a legal contract.

Shipping across the country is planned. Cost and timing are confirmed after you place the order. Legal details appear as a draft on the shipping page.

The free-shipping threshold is recorded as an approximate store setting and may change until logistics are finalized.

It depends on the city and shipping method. After you place the order, a time window is shared.

For calm, relaxation, and easing fatigue at home — not therapeutic claims.

Everyday hair care at home, with a focus on comfort and precision.

Garment care at home: easing creases and getting clothes ready for the day.

For calm, relaxation, and easing fatigue at home.